Privacy Policy

At Casual Shoes World, we are committed to protecting your privacy and ensuring the security of your personal information. As a premium international footwear retailer bringing Nashville craftsmanship to customers worldwide, we understand the importance of maintaining your trust through transparent data practices.

1. Information We Collect

To provide you with our premium shopping experience, we collect the following types of information:

Personal Information

• Contact Details: Name, email address, phone number, shipping address
• Payment Information: Credit card details (processed securely through our payment partners), PayPal account information
• Order History: Products purchased, sizes, preferences for our Black Label, Boots, Casual Shoes, and accessories collections
• Account Information: Username, password (encrypted), wish lists, and sizing preferences

Technical Information

• Device Data: IP address, browser type, device type, operating system
• Browsing Behavior: Pages visited on our site, products viewed, time spent on site
• Location Data: General geographic location to provide relevant shipping options and currency

2. How We Use Your Information

We use your information to enhance your premium footwear shopping experience:

• Order Processing: To process and fulfill your orders for our quality footwear and accessories
• Customer Service: To provide personalized support and address your inquiries
• Personalization: To recommend products from our collections that match your style preferences
• Marketing Communications: To send updates about new arrivals, special offers, and Nashville craftsmanship stories (with your consent)
• Security: To protect against fraud and unauthorized transactions
• Site Improvement: To analyze browsing patterns and improve our website functionality

3. Data Sharing and Disclosure

We value your privacy and only share your information in the following circumstances:

Service Providers

• Payment Processors: Visa, MasterCard, JCB, and PayPal for secure transaction processing
• Shipping Partners: DHL, FedEx, and EMS to deliver your premium footwear worldwide
• Analytics Providers: To help us understand how customers interact with our site

Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety, or that of our customers.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Storage and Security

Your security is our priority, mirroring the quality standards of our premium footwear:

• Secure Storage: All personal data is stored on secure servers with limited access
• Encryption: We use industry-standard SSL encryption for all data transmissions
• Payment Security: We are PCI DSS compliant and never store complete payment information on our servers
• Data Retention: We retain personal information only as long as necessary for business purposes or as required by law
• International Transfers: As a global retailer, data may be processed in various countries with adequate protection measures

5. Your Rights and Choices

You have control over your personal information:

• Access & Correction: You can access and update your personal information through your account settings
• Marketing Preferences: You can opt-out of marketing communications at any time using the unsubscribe link
• Data Deletion: You may request deletion of your personal information, subject to legal obligations
• Account Management: You can manage your preferences for our footwear collections and sizing information
• Do Not Track: Our site respects “Do Not Track” signals from your browser

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

Types of Cookies We Use

• Essential Cookies: Required for site functionality, shopping cart, and secure checkout
• Preference Cookies: Remember your size preferences, currency, and language settings
• Analytics Cookies: Help us understand how customers discover our premium footwear collections
• Marketing Cookies: Used to show relevant ads for our products (with your consent)

You can control cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

7. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

As an international retailer serving customers worldwide (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or email.

10. Contact Us

Thank you for trusting Casual Shoes World with your personal information. We are committed to protecting your privacy while providing you with the highest quality footwear and accessories.